Support: Solution Support provides comprehensive and flexible support packages, which are tailored to provide the level of service and response times for each individual clients needs. Solution Support's qualified engineers have been providing maintenance and support services to SME organisations for over 20 years. Our expertise covers all aspects of IT infrastructure from Servers through to PCs and from Microsoft to Novell We provide an innovative approach for the support of both critical and none mission critical equipment which ensures a return on your investment. Our Support Hotline is manned by skilled support engineers who are able to provide help and advice on wide variety of hardware and software, you will be pleased to note that we have implemented a policy of not using voice mail so in all cases your call will be answered and dealt with by an experienced support engineer. In the event that a fault cannot be rectified over the telephone, or by remote a connection, attendance by an engineer will be quickly arranged to provide on-site assistance within the response time already agreed. Supported Items Include: Servers Software Workstations Peripherals Cabling Connectivity Security Remote Working